At Limda Host, we take your data privacy seriously and are committed to protecting any data we collect from you. By using our services, you agree to the use of your data in accordance with our Privacy Policy. Our Privacy Policy is designed to help you understand what personal information of yours we collect, how we might use or share it, and how you can correct any errors in the information. Our policy also outlines our online information practices and the options available to you regarding the collection and use of your information.
Limda Host offers cloud-based solutions, which include web hosting, domain name registration, and related products such as web design, web development, and web applications, among others. These products and services are available to businesses, individuals, and non-profit organizations, among others. Limda Host is committed to providing a diverse range of products and services to meet the technology needs of its customers.
When you use our Services, any information collected by Limda Host will be hosted on servers located in the United States and Bangladesh, unless stated otherwise. Your data may be processed or accessed by us or our service providers. By using our Services, you freely and expressly give Limda Host your consent to export your information and data.
We collect the following types of information from you to provide you with the products and services you purchased and for the purposes described below. We may collect any or all of the information via both automated means such as communications profiles or cookies.
Personal Information: The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. When transferring personal information a security icon will appear in your browser.
Cookies and Tracking:Your Internet browser has the built-in facility for storing small text files – “cookies” – that hold information that allows a website to recognize your account. We use cookies to save your preferences and login information and to provide personalized functionality. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.
More specifically, we use different types of cookies for different purposes:
(i) “required cookies” are necessary for our website to work properly,
(ii) “Performance cookies” allow us to analyze how visitors use our website so we can measure and improve the performance of our website,
(iii) “Functional cookies” allow us to remember choices you may have made on our website, and
(iv) “Advertising cookies” are used to present ads that are relevant to your interests.
We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We may also use a third-party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising and to enable us to provide more focused marketing communications to you. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the limda.net website.
Customer Surveys: We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third-party service provider on our behalf.
Social Media: Our website includes social media features (such as the Facebook “Like” button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the feature.
Data and Information Submitted to Third Parties on Our Network: This Privacy Policy does not apply to data or personal information that may be submitted to, or collected by, third-party websites hosted by Limda Host or to domain names registered by Limda Host. Such websites and domain names are not owned or controlled by Limda Host. You should independently evaluate the privacy policies of such third-party websites before submitting data or personal information to them.
Personal Information: We collect information from our customers to bill them and provide support. This information helps us to understand our customer's needs and promote our products, services, and support. We may also create non-identifying and aggregate profiles from the information our customers provide us during registration. This data may be used to promote advertisements on our website and in connection with our services. We take reasonable measures to protect your information and may ask for additional forms of identification to access your account details. We may also email our monthly newsletter to the primary contact email on file or contact you about other products or services that may be of interest.
Log Files: We use IP addresses to analyze trends, track access, and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, personal information about a customer may be included in the log files due to the normal functions of IP addresses and web browsing.
Customer Surveys: We may follow up with customers who respond to our surveys to help resolve issues internally or with our third-party partners. For example, we may contact customers based on their survey answers to highlight certain changes we made in response to customer feedback.
Partners and Sponsors: We sometimes offer or promote our products or services in collaboration with a partner or sponsor or another brand or company within our corporate family. For this purpose, we may share your information with them to facilitate your use of additional amenities included with your hosting account or to offer you the product or service. For example, a partner may provide services to you based on links that you access from your control panel. We may also share aggregate, anonymous data with potential partners, reputable third parties, and other companies or brands within our corporate family. We will only share your information with third parties that agree to maintain your information in confidence and use it solely for the purposes of providing the product or service as agreed to by Limda Host.
Service Providers: We may transfer or make available your personal information to third-party service providers that help us provide our services or provide services on our behalf. For instance, we may use service providers to authorize and process payments, administer surveys, or run promotions. Our third-party service providers may process and maintain your personal information in the United States or other jurisdictions. We provide our service providers with the information they need to perform their designated functions. We do not authorize them to use or disclose personal information for their own marketing or other purposes.
Customer Surveys: We may share customer information obtained from customer surveys within Limda Host and our corporate family, and with trusted third parties to develop or provide products and services that we believe would be of interest to our customers.
Domain Registration: In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers (ICANN) or certain registries, the contact information you provide to register a domain name (Domain Name Registration Information) has to be made available and accessible to the public through a WHOIS search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The Domain Name Registration Information you provide is hosted by us or a third-party service provider and is made available to the public through WHOIS searches. At times, customers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or spam do not come from Limda Host, and we do not control the use of WHOIS information by third parties. Pursuant to ICANN rules, Limda Host is required to make WHOIS data available to any third party that enters into a bulk access agreement. While ICANN allows individuals to opt-out (using the account management panel, domain management console, or similar service) of having their WHOIS information made available to third parties through bulk access, companies, such as ours, businesses, and other organizations do not have the ability to opt-out of having their information made available to a third party that enters a bulk access agreement. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.
Legal Reasons: We may access, preserve, and share information about customers with companies, organizations, governmental entities, or individuals outside of Limda Host if we believe, in good faith, that the law requires us to do so. This may include responding to subpoenas, court orders, or other legal processes (such as law enforcement requests). We may also access, preserve, and share information about customers as necessary to:
(i) establish or exercise Limda Host’s legal rights or defend against any legal claim, including threatened claims involving Limda Host based on the anonymity of a domain name;
(ii) investigate, prevent, or take action regarding suspected fraud or other illegal activities;
(iii) prevent death or serious physical harm to any person; or
(iv) investigate violations of Limda Host’s Terms of Service.
Correcting/Updating Personal Information: If you need to update or correct your personal information, or if you no longer wish to receive our services, we are committed to ensuring that you have a way to do so. You can easily update your information through our billing system at https://ap.limda.net/, or reach out to us by email at [email protected] and we will assist you.
Opt-Out: If you no longer wish to receive our services, we are committed to making sure you have a way to correct, update, or remove your personal data from our records. You can do this by accessing our billing system at https://ap.limda.net/, or by contacting us by email at [email protected], and we will be happy to help you.
Public Forums: We want to remind you that any information you choose to share on public areas of our website or on the internet becomes public information. We urge you to exercise caution when sharing personal information in these public areas. If you would like us to remove your personal information from our community forums or testimonials, please contact us at [email protected]. In some cases, we may not be able to remove your personal information, but we will always let you know why this is the case.
Correcting/Updating Personal Information: If a customer's information changes or if they no longer wish to use our services, we will make every effort to allow them to correct, update or remove their personal data from our records. This can typically be done through our billing system at https://ap.limda.net/ or by sending an email to [email protected].
Opt-Out: If any of our customers change their personal information or no longer want to use our services, we will do our best to provide them with a way to correct, update or remove their personal data from our records. This can usually be done through our billing system at https://ap.limda.net/ or by sending an email to [email protected].
Public Forums: Please be aware that any information you share or post on public areas of our websites or the Internet can become public information. It's important to exercise caution when deciding to disclose personal information in these public areas. If you want us to remove your personal information from our community forums or testimonials, please contact us at ([email protected]). However, please note that in some cases, we may not be able to remove your personal information. If that's the case, we'll let you know why we are unable to do so.
This website is not intended for children, and we do not aim to collect any personal information from individuals under the age of 13. If we discover that we have collected personal information from a child under the age of 13, we will make every reasonable effort to delete such information from our database.
The following terms apply to Reseller relationships only, in addition to all of the terms and conditions set forth above.
Information Related to Data Collected through Resellers: Limda Host may collect information under the direction of our Resellers. We have no direct relationship with the individuals whose personal data is provided, processed, or obtained by our Resellers. Customers who wish to access their data or correct, amend, or delete inaccurate data should contact the Reseller’s data controller. If the Reseller requests that we remove the data, we will respond to such a request within thirty (30) business days.
Choice: If you are a customer of one of our Resellers and do not wish to be contacted by them anymore, please contact the Reseller from whom you purchased products or services.
Data Retention: We retain personal data we process on behalf of our Resellers for as long as necessary to provide services under the relationship. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We reserve the right to modify our Privacy Policy at any time. We will post those changes on this page so that our customers are always aware of what information we collect, how we use it, and when we share it with others. Please contact us if you believe we are not handling your information in accordance with our privacy policies. If we have violated our privacy policy for any reason, we will correct the error as soon as you notify us.
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