Refund policy

At Limda, we aim to provide our customers with the highest level of satisfaction with our Web Hosting services. Understanding that circumstances may change, we offer a structured refund policy as part of our commitment to customer satisfaction.

30-Day Money-Back Guarantee

Payment and Renewal Notices

All services are prepaid, and reminders for renewals are sent via email from 30 to 1 day before the renewal date. Failure to renew your services on time may result in additional late fees.

Accounts Termination and Refunds

  • Prorated Refunds: If Limda fails to provide the agreed-upon services, a prorated refund will be granted for the unused portion of the service.
  • Violation of Policies: No refunds will be issued if your service is suspended or terminated due to a violation of our policies.
  • Cancellation Request: Upon request for account cancellation, your account will be immediately suspended from our system and deleted within 30 days.
  • Multiple Accounts: If you have multiple accounts and one or more are in arrears, Limda reserves the right to suspend all accounts until full payment is made. No refunds will be issued in such cases.
  • Excessive Use of Resources

    If your account is found to use an excessive amount of resources, leading to suspension or termination, no refunds will be provided.

    Second-Time Use

    Refunds are only provided once for any product. If you use our service for the second time, you will not be eligible for a refund.

    Overage Charges and Service Upgrades

    You will be notified if your account exceeds its resource allocations. Failure to upgrade or reduce usage may result in suspension. No refunds will be provided for suspensions due to overage charges.

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