30-Day Money-Back Guarantee
- Eligibility: Our 30-day money-back guarantee applies exclusively to Web Hosting services.
- Condition: If you are dissatisfied with our Web Hosting services for any reason within the first 30 days of service, you are eligible for a full refund.
- Requirement: To initiate a refund, you must request service termination in writing via email or through support ticket. You must also provide a specific reason for your cancellation to help us understand your decision and improve our services.
- Exclusions: The guarantee does not cover domain registration, renewals, transfers, SSL certificates, and any processing fees. These services are non-refundable.
- Discretion: We reserve the right to determine the validity of your reason for cancellation and whether both parties have taken reasonable steps to address any issues leading to the cancellation request.
- Refund Processing: After submitting a request for a refund, please note that it may take up to 7-10 days to process the refund.
